AN INVITATION TO TRAVEL BY BUG
The Glenelg and Arnisdale Bus User Group (BUG) invites you to use our subsidised taxi service.
BUG offer anyone wishing to travel to Glenelg, Arnisdale or Corran a voucher for our local, subsidised taxi which is supported by the Highland Council. A voucher can be purchased online or at the Glenelg Shop.
OPEN FOR ALL
Welcome to the website and online shop for the Glenelg and Arnisdale Bus User Group (BUG).
This service supported by Highland Council aims to make it easy for anyone to travel to and from the Citylink bus stop at Shiel Bridge to Glenelg, Arnisdale or Corran.
You can view Citylink timetables by clicking here.
TRAVEL FOR JUST £5
BUG connects these ultra-remote locations with main transport routes by means of fully licensed taxi.
By purchasing a voucher on this website, or at the Glenelg Shop you are entitled to use that taxi at a cost of £5 for a journey which can take up to one hour. The voucher does not have a ‘use by date’.
Once you’ve purchased a BUG voucher you must organise your travel with the taxi to meet your individual requirements at least 24 hours in advance of travel.
The goal of the Bus User Group is to provide transport over Mam Ratagan to/from Glenelg, Arnisdale and Corran allowing a connection with City Link bus services.
BUG is a registered charity (charity number SC046425) our aim is maintain independent travel and connectivity within out extremely remote area of the Scottish Highlands.
To provide feedback or report issues with our website, do Contact Us.
HOW TO USE BUG
1. PURCHASE A BUG VOUCHER
In advance of travel you must buy a voucher online or at the Glenelg Shop. Consider the Citylink timetable before travelling.
Vouchers do not have a ‘use by date’.
Each person who travels in the taxi must have their own voucher.
Please ensure you check the latest bus timetable if intending to make a connection at Shiel Bridge. As of July 2023 there is a new timetable:
2. BOOK YOUR BUG
After purchasing a voucher you must contact Kyle Taxi Company, arranging a taxi to suit your travel needs.
Please state that you are using the BUG Voucher.
You must book this taxi at least 24 HOURS IN ADVANCE of travel.
3. TRAVEL WITH VOUCHER
It is necessary for you to carry your voucher.
The voucher should be handed to the taxi driver in lieu of fare.
You must print your voucher if purchasing online.
BUG OPERATES 7 DAYS A WEEK
pre-PURCHASE your VOUCHER before travel
BOOK YOUR BUG at least 24 hours before travel
PRINT YOUR VOUCHER
BUY YOUR VOUCHER HERE
Please review the important points below, if you agree with these points proceed to purchase a BUG Voucher by clicking 'Add to Basket', your browser will re-direct to 'Checkout' where you may enter payment details.
After purchasing your voucher online it is essential you can access a printer.
You must print your voucher when purchasing your voucher online..
VOUCHER DOESN'T GUARANTEE TRAVEL
BUG offers subsidised travel you must arrange dates and times with the taxi driver.
Please arrange travel immediately / at least 24 hours in advance.
ONE VOUCHER PER PASSENGER
Each passenger must travel with their own voucher. It is possible to add multiple vouchers in the 'Checkout'.
One voucher is required per passenger per trip.
YOU MUST TRAVEL WITH A VOUCHER
It is essential you print the voucher and hand it to the taxi driver. The driver will not accept cash payment.
The driver cannot accept a receipt or let you travel without a physical, printed voucher.
COST IS £5 PER VOUCHER
VOUCHERS DO NOT HAVE ‘USE BY DATES’
EACH PERSON WHO TRAVELS IN THE TAXI MUST HAVE A PRINTED VOUCHER
A SMALL PROCESSING FEE (30-50p Approx) WILL BE ADDED TO YOUR ORDER DEPENDING ON PAYMENT TYPE